Help & support
Get your schedule on the calendar
Find quick answers about uploads, calendar files, sharing, subscriptions, and getting in touch with our team.
Last updated: September 14, 2026
Email support
support@quickcalai.com
Tell us what happened and include any reference ID you see.
Open your dashboard
Upload a schedule or manage existing files.
Sign in to view your files and delivery options.
How QuickCalAI works
- Upload a supported image or PDF containing a calendar, schedule, agenda, or event list.
- QuickCalAI analyzes the document and extracts dates, times, locations, and event names.
- Review the results, then download the generated .ics file or request email or SMS delivery.
What files can I upload?
QuickCalAI supports JPEG, PNG, WebP, and PDF files up to 10 MB. Clear, well-lit files with readable dates and times produce the best results. Handwritten or blurry documents may need extra review.
Can I trust the extracted events?
Use the extraction as a starting point, not as a guarantee. AI can misread ambiguous, low-resolution, or unusual schedules. Always review dates, times, time zones, and locations before importing or relying on the calendar file.
How do email and SMS delivery work?
After processing finishes, choose Email or SMS, enter the destination, and select the send button. SMS sends the secure download link to the phone number you provide; it does not attach the calendar file directly to the text message. Phone numbers should use international format, such as +15551234567.
Email and SMS sharing are premium features. Delivery depends on the destination, carrier, provider, and network. If a message does not arrive, confirm the address or number and contact support with the upload name and approximate send time.
My upload is stuck or failed
- Confirm the file is an image or PDF and is smaller than 10 MB.
- Try a clearer crop or a higher-resolution copy of the schedule.
- Refresh the dashboard and check whether the file moved to Completed or Failed.
- If the issue continues, email support with the reference ID, file type, and what you expected to happen. Do not attach sensitive information unless support requests it.
Managing billing
Open Settings → Subscription to view or manage your plan. If you were charged incorrectly or cannot access billing controls, contact support from the email address on your account.
Privacy and account requests
Read the Privacy Policy to learn how QuickCalAI handles uploads, extracted events, analytics, email, and SMS. For data-access or deletion requests, contact support@quickcalai.com.
Still need help?
Email us at support@quickcalai.com. We aim to reply with next steps as soon as possible.